Interview with Mr. Alexandre Vacher, the CEO of Laboratoire Sintyl
Since 1974, Laboratoire Sintyl, headquartered in Geneva, Switzerland, has been synonymous with innovation, pioneering research, testing and production, and excellent quality and safety. Physiocoiffeur is a targeted and innovative system that combines specific working techniques with a complete range of the highest-quality products. Physiocoiffeur is a critical concept for those determined to improve their scalp and hair conditions and to eradicate not only the symptoms but also their fundamental causes.
At the root of every problem, there is always an imbalance, which is where Physiocoiffeur goes into action. The plant ingredients, essential oils, and massages make the treatments as pleasant and engaging for those who receive them as they are for those who give them. The health and treatment of one’s hair can become a genuine ritual for wellbeing. The Physiocoiffeur concept is rooted in the receiver’s awareness and is characterized by the specific nature of each treatment to achieve optimum results.
SpaChina interviewed Mr Alexandre Vacher, the CEO of Laboratoire Sintyl, to learn more about Physiocoiffeur’s evolution intensive product and concept.
Could you please introduce to our SpaChina readers the concept of PHYSIOCOIFFEUR®, and what makes it successful?
PHYSIOCOIFFEUR® is a highly professional and skilled method that allows haircare professionals to treat every client according to their own special needs and problems while also allowing clients to “follow up” at home using maintenance products. The aim of this method is as simple as it is pioneering: treat all scalp concerns to restore the scalp’s natural balance.
The success of PHYSIOCOIFFEUR® is based on a few key concepts below:
Optimum-quality: Our products are designed and tested by our team of researchers and produced using plants, essential oils, and natural extracts.
Synergy between the products and massages: By matching two or more products, a customised blend with increased precision can be obtained. The products, when combined with massage techniques, increase the effectiveness of the treatments.
Client analysis: Studying the client as a unique individual is rewarding but also essential for understanding the person to be treated. It leads to an analysis not only of the imperfections and problems related to the skin but, more generally, of the physical and psychological imbalances that may be present. Drawing up the “analysis sheet” establishes a personal relationship, which is useful for getting to know the dynamics causing the physiological discomfort. Identifying an individual’s morphology generates an awareness, starting with the somatic features, of specific dysfunctions, defects, or blemishes.
Could you explain more about how the Micro-encapsulated Plant Stem-Cell extracts promote natural hair growth and fight the signs of hair aging?
Plant Stem-cell extracts: Every stem cell contains specific epigenetic factors whose task is to preserve the stem cells’ multi-potency and its ability to self-renew. Laboratoire Sintyl researchers encapsulated the plant stem cells, derived from a rare Swiss apple variety and other plants, selected for their efficacy on hair growth. These stem cells are rich in epigenetic factors and metabolites, which ensures the longevity of skin cells while also delaying the senescence of hair follicles.
This is an innovative treatment that meets the specific needs of the scalp and hair to fight against hair loss and promote natural hair growth. A scientifically-proven formula that fights all the signs of capillary aging, intensifies and strengthens the hair. It is very famous for its excellent storability without shriveling. Applied in the right way, they have a positive impact on the vitality of skin stem cells and their proper functioning, to promote natural hair growth.
What makes this product special and unique?
We can share its uniqueness from these 4 angles:
Efficient formula: scientifically proven formula with high concentrations of different kinds of Swiss stem cells, microencapsulated in order to boost their efficacy.
Technology: Micro-encapsulation of high concentrated stem-cells to take the best advantage of stem-cells in boosting natural hair growth.
Visible results: +58% more growth of hair shafts VS control after 14 days of use, in vitro study on cultured hair follicles.
Method of use: This intensive hair boosting program consists of one Capillary serum booster and 7 Capillary revitalizing fortifying fluid. By mixing the 2 liquids using a syringe extractor, clients would have a pleasant DIY experience.
Product benefits including prevention of hair-loss, acts on all sign of hair aging, strengthens the hair, stimulates natural hair growth, and a protective anti-free-radical action to prevent the oxidation of natural hair pigments, with preserves the natural brightness of the hair.
What are the latest trends you see for hair and scalp care worldwide? Do people care for their hair and scalp more than before? Does the market now have more players?
Indeed, the attention to hair and scalp care has intensified, with more individuals seeking solutions that offer both aesthetic benefits and health improvements. Physiocoiffeur’s approach – grounded in the synergy of advanced trichology, personalized care, and natural ingredients – places us at the forefront of this shift. As the market grows and evolves, we continue to innovate, ensuring that our products and treatments meet the changing needs of our clients, reinforcing our commitment to their hair’s health and beauty. Here are the 4 trends I have observed:
Holistic scalp health: At Physiocoiffeur, we’ve always championed the philosophy that beautiful hair starts with a healthy scalp. This aligns with the global trend towards a more holistic approach to hair care, where the scalp’s well-being is paramount. Our innovative products and treatments are specifically designed to nurture the scalp, restoring its balance and addressing issues like sensitivity, dryness, and excess oil production. This focus on scalp health as the foundation of hair beauty is something our customers increasingly appreciate and seek out.
Emphasis on natural ingredients: In response to the worldwide shift towards natural and sustainable products, Physiocoiffeur has been at the forefront, utilizing high-quality, natural ingredients that are kind to both hair and environment. Our commitment to producing dermatologically tested, Swiss-manufactured treatments underscores our dedication to safety, efficacy, and sustainability—a commitment that resonates with today’s eco-conscious consumers.
Customized hair and scalp care: Understanding the unique nature of each individual’s hair and scalp needs, Physiocoiffeur offers personalized treatments and products. Our expertise in trichology – the study of hair and scalp health – enables us to create customized solutions that address specific concerns, whether it’s managing dandruff, restoring thinning hair, or revitalizing dull, lifeless locks. This bespoke approach has become a cornerstone of our brand, distinguishing us in a market that increasingly values personalization.
Advancements in home care: With the recent shift towards at-home beauty routines, Physiocoiffeur has expanded our range to include products that allow consumers to enjoy professional-grade hair and scalp care in the comfort of their homes. From our scalp serums to our rejuvenating shampoos and conditioners, we provide everything needed to maintain salon-quality results between visits.
The entry of new brands and the expansion of existing ones into the hair and scalp care market reflect the growing importance of this segment. Physiocoiffeur, with our rich history since 1974 and our continuous innovation in product development and treatment techniques, remains a leading and trusted name amid this expansion. Our dedication to quality, innovation, and customer satisfaction ensures that we not only keep pace with market trends but often set them, offering our clients and partners unparalleled hair and scalp care solutions.
How do you define Physiocoiffeur’s users?
Physiocoiffeur’s users are diverse, yet they share a common desire for hair and scalp care products that are safe, effective, and grounded in scientific research. They appreciate the luxurious experience our products provide, backed by the assurance of Swiss quality and innovation.
At the beginning we were the mostly chosen by have clients who were struggling with their scalp condition and were deeply affected by dandruff, oily scalp, hair-loss, etc, desperate to find a solution to naturally improve their condition. Nowadays, our customer base has expanded, with younger customers and beauty enthusiasts, who are passionate about beauty and wellness trends and are always on the lookout for high-quality, innovative products.
Usually Spas in China (both hotel spas and day spas) lack knowledge of hair and scalp treatment. What is your advice for them to step into the treatment of hair and scalp?
By partnering with Physiocoiffeur, spas in China can confidently step into the realm of hair and scalp care, offering their clients an expanded portfolio of wellness treatments. Our commitment to quality, innovation, and education ensures that spas are well-equipped to meet the growing demand for holistic hair and scalp wellness solutions, setting them apart in the wellness industry.
Recommended starter protocol: Scalp Analysis and Treatment Protocols: Begin with our scalp analysis methodology. A proper diagnostic is fundamental.
Scalp peeling: our gentle, detoxifying peeling treatment is designed to remove impurities, cleanse the scalp of excess sebum and dandruff, and restore the physiological balance of the scalp.
Scalp shampoos: meticulously formulated with natural active ingredients to address various scalp conditions, they offer personalized cleansing solutions that promote the health and balance of the scalp.
Scalp lotions: Maintaining the scalp’s pH balance is crucial for protecting the skin, ensuring the scalp’s barrier function remains intact, and keeping hair healthy, shiny, and strong.
Scalp serums: Tailored essential oil blends for different scalp conditions, perfect for a luxurious, sensory treatment experience.
Our team of professionals are able to provide advanced training and help you become a scalp specialist, allowing you to expand your spa services and reinforce customer loyalty.
What’s your business coverage now worldwide?
Outside of Switzerland, Physiocoiffeur is present in salons, clinics and spas of 12 countries worldwide. We are extremely selective with distributors and point of sales willing to cooperate, in order to ensure they embrace the brand’s value.
We are also looking forward to expanding more in China. Having lived myself in China, this wonderful country will always have a special place in my heart. Our approach to working with our China team is centered on collaboration, communication, and cultural understanding. I am personally committed to contribute to the brand’s development in China, as it is part of our strategy.